Contact Headout Customer Service
Headout Phone Numbers and Emails
Customer Service Number:
-
(347) 897-0100USA
Customer Service:
-
+44 117 325 5305UK
Headout Emails:
General Info
Legal
Privacy Inquiries
support@headout.com
Contact Information
Headout Website:
Headout Help Center:
Corporate Office Address:
Headout Inc.
82 Nassau St., Ste 60351
New York,
New York
10038
United States
How Good is Headout's Customer Service?
Summary of Headout Customer Service Calls
530
TOTAL
CALLS
CALLS
04:17
AVG CALL
DURATION
DURATION
15%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Headout?
Shipping and Delivery Question:
- “To complain about the ticket validiti expire even i have book as a one package. The reponse from the team was very good and quick and polite Keep a good work.”
- “Didnt get my ticket but get charged”
- “Tickets not received, needed now!”
Refund Question:
- “Refund”
- “Refund for cancelled service”
- “To inquire about refund”
Request for Information Question:
- “Confirm my tickets validity”
- “Tickets not confirmed”
- “Need to track my confirmation#”
Activation/ Cancellation Question:
- “Medical - need to cancel a booking for today”
- “Cancellation”
- “Ticket cancellation”
Payments and Charges Question:
- “Fraud charges”
- “The Naples, Italy Hop on Hop off bus charged our credit card $109 for each of us when the receipt, WHICH WE HAVE IN OUR POSSESSION, is for $25 charge for each of us !!!!!!!”
- “Duplicate charge”
Return/ Replace Question:
- “Change my tickets”
- “Change date”
- “Change date of booking”
Product/ Service Question:
- “Came late with our tour, can we get tickets to do our own tour”
- “My phone is stolen and i can not access my ticket”
- “Urgent booking issue -”
Staff Question:
- “Poor customer service”
- “No response since my last complaint”
Account Question:
- “Trouble login In”
- “Someone hacked my account”
Cards Question:
- “Some one use my bank card froud”
Other Question:
- “Canacelatoon”
- “Unable to book”
- “Purchased 5 tickets for wrong time also need 1 more ticket”
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Headout